Frequently Asked Questions

Everything you need to know about your Nura Beam experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary by collection.

Are your materials sustainably sourced?

At Nura Beam LLC, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.